NICOLE-BRENNAN.COM

What does it take to design an AI participant people actually respond to? The Personality Lab is my answer—a system for building, configuring, and measuring distinct AI personas for deliberative research.

What does it take for a room full of people to trust an AI facilitator? NextSpace is my answer: an AI-facilitated event platform now mandated across Harvard's Berkman Klein Center for deliberative events.

What does it take to make decentralized identity feel safe to use? Keyring is my answer: a digital identity system where I led UI, interaction, and content design for a wallet built on cryptography most people will never see.

Led the redesign of USA.gov, achieving 91.6% accessibility in the first week—modernizing the site for clarity, usability, and inclusive access.

Pioneered accessibility research and user testing for USAGov—identifying critical barriers for screen reader and keyboard users and shaping inclusive government design practices.

Designed a modular infographic template to spotlight USAGov user trends—turning complex data into clear, engaging, and reusable quarterly reports.

Led the design strategy to transform Search.gov—enhancing user experience, driving scalability, and saving costs across federal agencies.

Designed a dynamic home energy report system with XMpie—delivering personalized insights at scale across print, desktop, and mobile.

Created a real-time energy dashboard that combines usage insights, community benchmarks, and engaging feedback to drive energy awareness and action.